Shipping
• All orders are shipped
insured via UPS ground within the contiguous United States. If there is a
need to receive your order more quickly please contact us at 877-PANGARTor email us at sales@pangart.com for your shipping possibilities and pricing.
• If you would like to purchase art and you are located in Alaska, Hawaii or Canada please call us at 877-PANGARTor email us at sales@pangart.com
to request shipping charges. Standard delivery to these locations is
2nd day air and incurs an additional fee. Please have all the
information such as artist and title of pictures you would like, as you
will have to place your order over the phone.
• We are unable to process orders for international destinations at this time. (Except Canada)
•
Every picture that is shipped is specially crated individually in a
wood container with protective bubble wrap that surrounds the image for
safety. As an added benefit the art is framed with picture quality
acrylic glazing to reduce the chances of breakage.
•
Damaged artwork rarely occurs since we carefully crate every item using
special packaging designed to protect art. If you do receive art that
is damaged, save the item, the damaged box, and all other packaging
material and contact us within 7 days at sales@pangart.com or call us at 877-PANGART9:00 to 5:00 p.m. PST Monday through Friday.
Returns
•
Please retain all packaging that came with your shipped package. In the
event that you are going to return your order you will need to
repackage it in its original packaging.
•
You will have 30 days to return your shipment for a refund. The refund
will not include any shipping charges that you may have incurred.
• When returning a picture, the customer will assume the cost of the return shipment and must ship it insured.